1        Introduction to nCASTFUSION 3.0e. 6

2        System Overview.. 6

2.1     NCASTFUSION Software Suite. 8

2.1.1       Software Pre-requisite. 9

2.1.2       Hardware Preference. 12

2.1.3       Supported Media File Types. 13

2.2     What is New in Ver.3.0. 15

3        NCASTFUSION Installation Preparations. 16

4        NCASTFUSION BUILDER Overview.. 16

4.1     BUILDER Installation Manual 17

4.2     Activating Builder License. 21

4.2.1       Importing Builder License. 21

4.2.2       Creating PLayer licenses. 22

4.2.3       Exporting PLayer Licenses. 23

4.2.4       Task Bar NCASTFUSION Icon. 24

5        NCASTFUSION BUILDER User Guide. 26

5.1     LOGIN.. 27

5.2     Media library tab. 28

5.2.1       Importing media using media library tab. 29

5.2.2       Importing URLS & streaming servers. 30

5.3     Player Designer TAB. 31

5.3.1       Creating a New Template. 32

5.3.2       Background Component 35

5.3.3       DATE/TIME Component 40

5.3.4       Scheduled Media Component 40

5.3.5       Ticker Text Component 41

5.3.6       Logo/Banner Component 42

5.3.7       TV/Video Component 43

5.3.8       Interactive Component 44

5.3.9       Audio Component 46

5.3.10          RSS Component 47

5.3.11          Data Table Component 48

5.3.12          Text Message Component 59

5.3.13          Saving Templates. 66

5.3.14          Exporting Template to PLayers. 68

5.4     SCHEDULE MEDIA TAB. 69

5.4.1       Create playlist – bottom tab. 70

5.4.1.1         Creating a Playlist 71

5.4.1.2         Previewing Media Files and Playlist Media. 72

5.4.1.3         Saving the Created Playlist 73

5.4.1.4         Deleting Created Playlist 75

5.4.2       Schedules - Bottom Tab. 75

5.4.2.1         Opening a new Schedule. 76

5.4.2.2         Scheduling Media. 76

5.4.2.3         Saving the Schedule. 80

5.4.2.4         Deleting A Saved Schedule. 81

5.4.3       Assign and Upload - Bottom Tab. 81

5.5     Network Tab. 82

5.5.1       Player Grouping. 83

5.6     The Other Settings - Top Tab. 86

5.6.1       Volume Setting - Bottom Tab. 86

5.6.2       Ticker Text Settings - Bottom Tab. 87

5.6.3       Time Setting - Bottom Tab. 88

5.6.4       Download Time - Bottom Tab. 89

5.6.5       Uploading Status - Bottom Tab. 90

5.7     The User Admin - Top Tab. 91

6        NCASTFUSION PLAYER. 92

6.1     Player Installation Manual 93

6.2     Player User Manual 99

7        End-User-License Agreement (EULA) 101

8        Sales & Support 105

9        Frequently Asked Questions (FAQs) 106

9.1     Server Side Issues. 106

9.1.1       Server Stopped. 106

9.1.2       Server “Hangs” or Slow.. 107

9.1.3       Server started but Application still not working. 108

9.2     Player Designer Issues. 108

9.2.1       When I drag a component to the Player Layout it shows an error message. 108

9.2.2       Configuring TV Component in Player Designer. 109

9.2.3       RSS Feed does not show.. 110

9.2.4       Logo Banner Component Known Issues. 110

9.3     Media Library Issues. 110

9.3.1       Shows Error Message on LOGIN.. 112

9.3.2       Scanning of the media files take a long time. 113

9.3.3       Long wait time for importing videos. 113

9.3.4       Certain files imported via Media Library is not supported via the Player. 114

9.3.5       The media imported in Media Library cannot be shown in Scheduler. 114

9.3.6       House Keeping Media Library. 114

9.3.7       Keeping a Backup of Media Library. 115

9.4     Scheduling Media Issues. 115

9.4.1       The Player does not respond to my Scheduling Instructions (Part 1) 115

9.4.2       The Player does not respond to my Scheduler Instructions (Part 2) 117

9.4.3       When I upload any Scheduler Commands to my players it shows error. 119

9.4.4       Some of the Videos shows incorrect duration. 120

9.4.5       Cannot Preview Media at Scheduler. 121

9.4.6       “No Connection” for Volume Setting & Time Setting. 122

9.5     Player Issues. 123

9.5.1       “Server Address Error”. 123

9.5.2       “Configuration system fail to initialize” Error. 124

9.5.3       Media Files fails to be uploaded to the Player. 125

9.5.4       Foreign Language Ticker Text cannot be seen at player end. 126

9.5.5       Player is “Jerky” and “Blinks”. 126

9.6     Network Issues. 127

9.6.1       Windows firewall settings. 127

9.6.2       Anti Virus software. 128

9.6.3       Network Connectivity and Traffic. 128

9.6.4       Using Remote Access Software for better monitoring. 128

9.7     Media Related Issues. 128

9.7.1       Video Files cannot “fit” nicely on the Player. 128

9.8     Display Device Issues. 129

9.8.1       Display does not seems to support the screen resolution. 129

9.8.2       Display shows “No Signal” Message. 129

10      Bugs and Technical Issues. 129

1          Introduction to nCASTFUSION 3.0e

nCastFusion is a NARROWCASTING solution for your display network.  Manage and create professional looking screens easily:

·         Schedule and manage your network of displays

·         Generate Player templates

·         Supports multiple display components on a single screen

·         Add functionality to your screens without any complicated programming

·         Cluster your Players in various combinations

·         Use the solution in an Easy and User-Friendly way

·         Create great and professional looking screen within minutes

·         TV Card Support

 

2          System Overview

 

nCastFusion is an integrated platform for the management and scheduling of multimedia content (video, audio and images), events information across a number of plasma/LCD/TV screens. These plasma and/or LCD screens can be installed in both LAN and WAN network.

The nCastFusion platform enables users to manage the delivery of content from a Builder. 

The schematic diagram below depicts the nCastFusion LAN configuration that comprises a Builder system and multiple Player systems (per display unit). 

 

 

The schematic diagram below depicts the nCastFusion WAN configuration that comprises a Builder on one end of the WAN and multiple Player systems (per display unit) at various remote locations. (Builder needs to be connected to a Fix IP line)

 

 

2.1         NCASTFUSION Software Suite

 

NCASTFUSION software suite comprises of:

·         nCASTFUSION Builder
The Builder is a Administrative Application to let users organize, schedule and upload media files and templates to the remote digital signages (players)

·         nCASTFUSION Player

The Player is a Client Application which receives instructions from the builder and “plays” the contents according to the layouts and schedules

Notes:

·         Supports only 1 Builder User

 

 

2.1.1    Software Pre-requisite

 

nCASTFUSION requires some 3rd Party components to function.  These components are free and are not added to the cost of purchase of our software.


FOR WINDOWS 7 64 BIT

Pre-requisites:

S/no

PC Install with

Required Software Pre-Installs (Can be found in CD Rom)

01

BUILDER

  • install_flash_player_10_active_x.exe
  •  NetFx64.exe
  • QuickTimeInstaller_V755.exe

02

PLAYER

  • install_flash_player_10_active_x.exe
  •  NetFx64.exe
  • QuickTimeInstaller_V755.exe

 

FOR VISTA 64 BIT

Pre-requisites:

S/no

PC Install with

Required Software Pre-Installs (Can be found in CD Rom)

01

BUILDER

  • install_flash_player_10_active_x.exe
  •  NetFx64.exe
  • QuickTimeInstaller_V755.exe

02

PLAYER

  • install_flash_player_10_active_x.exe
  •  NetFx64.exe
  • QuickTimeInstaller_V755.exe

 

FOR WIN XP 64 BIT

Pre-requisites:

S/no

PC Install with

Required Software Pre-Installs (Can be found in CD Rom)

01

BUILDER

  • install_flash_player_10_active_x.exe
  • NetFx64.exe
  • quicktimeplayer730.exe

02

PLAYER

  • install_flash_player_10_active_x.exe
  • NetFx64.exe
  • quicktimeplayer730.exe

 

FOR XP 32 BIT

Pre-requisites:

S/no

PC Install with

Required Software Pre-Installs (Can be found in CD Rom)

01

BUILDER

  • install_flash_player_10_active_x.exe
  • dotnetfx.exe
  • quicktimeplayer755.exe

02

PLAYER

  • install_flash_player_10_active_x.exe
  • dotnetfx.exe
  • quicktimeplayer755.exe

FOR VISTA 32 BIT

Pre-requisites:

S/no

PC Install with

Required Software Pre-Installs (Can be found in CD Rom)

01

BUILDER

  • install_flash_player_10_active_x.exe
  • dotnetfx.exe
  • QuickTimeInstaller_V755.exe

 

02

PLAYER

  • install_flash_player_10_active_x.exe
  • dotnetfx.exe
  • QuickTimeInstaller_V755.exe

 

FOR WINDOWS 7 32 BIT

Pre-requisites:

S/no

PC Install with

Required Software Pre-Installs (Can be found in CD Rom)

01

BUILDER

  • install_flash_player_10_active_x.exe
  • dotnetfx.exe
  • QuickTimeInstaller_V755.exe

02

PLAYER

  • install_flash_player_10_active_x.exe
  • dotnetfx.exe
  • QuickTimeInstaller_V755.exe

 

nCASTFUSION INSTALLERS:

Use the same installer for all XP, Vista, WINDOWS 7 32 or 64Bit

 

GENERAL INSTALLATION STEPS:

Step 1: Install all pre-requisite Software

Step 2: Install Builder

Step 3: Activate Builder License

Step 3: Install Players (Activate published player license)

 

 

2.1.2    Hardware Preference

 

For PLAYER:

Minimum Specifications

·         Pentium 4 and above

·         512MB Ram

·         32MB Video Ram

·         40GB HD

Optimal Specifications

·         Intel Core 2 Dual and above

·         1GB Ram

·         256 MB Video Ram

·         80GB HD

For BUILDER:

Minimum Specifications

·         Pentium 4 and above

·         1GB Ram

·         32MB Video Ram

·         80 GB HD

Optimal Specifications

·         Intel Core 2 Dual and above

·         1GB Ram

·         256 MB Video Ram

·         160GB HD

2.1.3    Supported Media File Types

 

NCASTFUSION can support a wide variety of media and other types of file formats.  The Player is based on QuickTime Player Technology and Windows Media Player 9.0 and above.

Supported file extension:

Video File Types

Image File Types

Others

.mov

.qt

.mqv

.avi

.vfw

.dv

.div

.mpeg

.mpg

.m1s

.m1v

.m1a

.m75

.m15

.mp2

.mpm

.mpv

.mp4

.m4v

.3gp

.3gpp

.3g2

.3gp2

.wmv

.avi

.dat

.asf

.pict

.pic

.pct

.png

.qtif

.qti

.tif

.tiff

.bmp

.psd

.gif

.jpeg

.jpg

.jpe

.jp2

.swf

URL

Html

mht

mms

rstp

mp3

 

2.2         What is New in Ver.3.0

 

NCASTFUSION Version 3.0 has these new features:

·         Flexibility of adding more licenses in the future

·         Flexibility of re-purposing your displays with Player Designer

·         Flexibility of re-using your licenses on other machines with License Manager

·         Player Status monitoring

·         More media files supported

·         WAN Support

·         RSS Feed

·         Interactive Component

·         Streaming Support

·         Video Capture Card and TV Card Support

And more!!

 

3          NCASTFUSION Installation Preparations

 

Please refer to Section 2.1.1 for the required pre-requisite software for various platforms.

Notes:

·         The BUILDER must have a defined IP for WAN

As a general guideline, it is best to follow these i